🎯 How do you retarget an inactive customer?
Reactivate an inactive customer!
🔥💡Example: You want to send a special offer to someone who hasn't visited your establishment for 30 days.
➡️ Step 1: Access your dashboard
- Go to your dashboard
- Click on Marketing
- Click on Automation
- Then click on Manage workflows
Or click directly here: https://business.yollty.com/marketing/automation/workflows
➡️ Step 2: Click on Create automation workflow
➡️ Step 3: Choose When a customer is inactive for a certain amount of days
And then just add the number of days they were not active
➡️ Step 4: Indicate the number of days of inactivity from which you want to contact them
Example: You want to automatically send a message to any customer who has not visited for 21 days, so you put 21.
Step 5: Select the action you want to perform
Click on the Plus button:
This will allow you to send a notification to your selected audience:
➡️ Step 6: Select the action you want to perform
When you click, you will have the option to select the message:
You must save your message:
A window with a confirmation request will appear. You must click on 'yes' and confirm
You are redirected to this page:
Your automation is set up ! You just have to activate it.
➡️ Step 7: Activate your automation
Click on this button:
Confirm:
It's confirmed!
And VOILA!!! Your members will automatically receive a message from you as soon as this inactivity period is over. 🎉🎉🎉
Related Articles
🏆 How to send a message as soon as a customer reaches a certain number of points/stamps?
Contact your most loyal customers very easily! It's perfect to identify your ambassadors! Example: You can automatically trigger a message to all your customers as soon as they reach 50 points and/or have already 5 stamps to ask them to leave you a ...💻 E-Commerce : Claiming customer's gifts from your Dashboard
Ready to start claiming your users’ gifts? Follow this simple how to guide ! The Video : The Step-By-Step: 1- Login into your account 2- You will be redirected to your Dashboard. 3- Click on “Loyalty” From the drop-down menu you will have to: 4- ...🚪 How to export your customer database?
This feature is not yet available but we are working on it and hope to release it soon. In the meantime, if you wish to export your database, you can contact us via our live messaging or by email at hello@yollty.com. Remember to include your first ...🤝 Create an automated welcome message
Welcome your new members! Example: Thank a new user for joining your Yollty loyalty program ➡️ Step 1: Access your dashboard Go to your dashboard Click on Marketing Click on Automations Then click on Manage workflows Or click directly here: ...🤖 How to set up your Marketing automation?
Ready to automate some of your marketing? It's a 3-step process: 1. Select your trigger 2. Select the action you want to perform 3. Select the content you want to send Why automate your messages? The main reason to automate your messages is to ...